1.     How can I check if the booking is confirmed?

Once you input all the details and make the full payment, you will be redirected to confirmation page and a booking confirmation email will be sent to the registered email address. If you do not receive the confirmation email or receive a redirect to the confirmation page then the booking is not complete. Please email zientrip@luxurytour.nl before you attempt to make another booking. You are advised to reconfirm your flight and hotel bookings directly with the airline and/or hotel accommodation. 

2.     How long will it take to receive booking confirmation?

You should receive the booking confirmation at the time of booking. Email zientrip@luxurytour.nl if you do not receive it within the time specified.

3.     Can I make a booking for someone else? Or can someone else pay for my booking?

You can make a booking for someone else but you will have to authorize in writing to us by sending an email with a signed copy of the card used to make the payment and also give a written confirmation to the person named on the booking with a signed copy of the card used for booking. Someone else can pay for your booking provided we receive a written confirmation in an email and a signed copy of the card used to make the payment.